Privacy Policy

Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and safeguard your personal data when you access our hotel booking service. We ensure your information is handled responsibly and securely. Data is used only to enhance your booking experience. By using our platform, you agree to this policy.

1. Information We Collect

  • Personal Information : Name, Email, Phone Number, ID Details, etc.
  • Payment Details : Credit/Debit Card or Transaction IDs through secure gateways.
  • Usage Data : Browser type, IP address, visit time, etc.

2. How We Use Your Information

  • Name, email to process bookings and send confirmations.
  • To improve user experience and support services.
  • To communicate offers, updates, or service changes.

3. Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure.

4. Cookies & Tracking

We use cookies to enhance your browsing experience. You can disable cookies through your browser settings, but this may affect some features of the website.

5. Third-Party Services

We may use third-party tools (e.g., payment processors, analytics) that collect data according to their own policies. We ensure all services used comply with data protection standards.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined and to comply with legal obligations.

7. Your Rights

  • Access, update, or delete your personal information.
  • Opt-out of marketing emails or newsletters at any time.

8. Changes to Policy

This policy may be updated periodically. Users will be notified of significant changes via the website or email. If you have questions about this policy or how we use your data, please contact our support team.